Last updated: August 19, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions and should therefore be read alongside them.
Please review this policy carefully before purchasing our products. This policy applies to all orders placed through our store https://snap-strap.com.
What Are My Shipping Options?
We currently offer the following shipping methods. Delivery times are estimates only and may vary depending on destination and local postal efficiency. We’ll do our best to meet these shipping estimates, but cannot guarantee them.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 8–15 Business Days | $4.99 + $2.99 per additional item |
| Free Shipping | 8–15 Business Days | Orders $30 and above |
Free Shipping Protection
- Full refund if your order is not delivered within 60 days of dispatch.
- Full refund if your package is lost in transit.
- Full refund or replacement if your product arrives damaged.
Order Confirmation & Processing
After your payment is processed, you will receive an order confirmation email. We typically process and ship orders within 1–3 business days. Processing includes checking, packing, and handing the package over to the postal carrier. Once shipped, you will receive a tracking number via email.
All payments are processed in USD. If you pay in a different currency, your bank will handle the conversion at its exchange rate.
Where Do We Ship From?
Orders are shipped from our warehouses located in the US, Asia, Australia, or the EU. We strive to ship from the location closest to you for fastest delivery. However, based on stock availability and production schedules, your order may ship from another location.
Countries We Do Not Ship To
Unfortunately, we are unable to ship to the following countries/regions:
- Russia
- Ukraine
- Belarus
- Ascension
- Bouvet Island
- British Indian Ocean Territory
- French Southern Territories
- Heard & McDonald Islands
- Pitcairn
- Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island
- Western Sahara
- North Korea
Customs, Duties & Taxes
For certain countries, we may collect prepaid duties and taxes during checkout to minimize delays. For other regions, you are responsible for any applicable duties, taxes, and customs fees upon delivery. These charges are collected by the carrier on behalf of your local customs authority.
We are not responsible for delays or costs related to customs clearance. Customers refusing delivery due to customs fees will be responsible for return shipping costs.
What Happens if My Order Is Delayed?
If delivery is delayed for any reason, we will notify you as soon as possible and provide a revised estimated delivery date. Please note that estimated delivery times are not guaranteed. But please contact us if you experience delays or any problems with your order. We always tend to reply within 24h.
For EU and UK customers: This does not affect your statutory rights.
Returns
We offer free returns within 30 days of delivery. For full details, please review our Refund & Returns Policy.
Questions About This Policy?
If you have any questions or concerns regarding this Shipping & Delivery Policy, please contact us:
- Email: [email protected]
- Online contact form: https://snap-strap.com/contact-us/
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